New look, same Rascal + Friends.

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If you weren't able to find the answer in our FAQs, fill out this form with your details and tell us how we can help. Our friendly Customer Love team will be in touch shortly!

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Frequently Asked Questions

Babies come in all shapes and sizes, which is why our diaper size range is based on weight. Check out our diaper size guide for a recommendation, and to read our top tips on getting the right fit. Tip: If you’re between sizes, try the smaller size first!

Absolutely! Made with Zero Nasties and clinically proven safe on sensitive skin, Rascals Premium Diapers, Training Pants & Wipes are free from 100+ harmful substances and contain 0% lotions, latex or fragrance.

Our pediatrician recommended diapers and training pants are made with feather soft materials with sensitive baby skin in mind.

The most common cause of diaper leaks is the wrong size diaper or fit. Engineered with 12 hours of advanced leak protection[3] and leak-proof features, Rascals Premium Diapers are designed to keep leaks contained. To help ensure you have the correct size and fit, we recommend:

  • Choosing a diaper size based on weight. Check our diaper size guide to ensure your baby is still within the correct range.
  • Checking the diaper is fitting correctly, including: having the leg cuffs untucked, tabs securely fastened at the waist, and waistband sitting high on your little one’s back.

If you’re still having issues, we’d love to help! Contact our friendly Customer Love team here.

We know parents love to try new diapers before switching, which is why we try to offer free samples for new customers.

While we don’t currently have individually packaged samples, keep an eye on our socials or website for future updates.

Our money-back guarantee means you can shop worry free!

We know it can be nerve-wracking trying a new diaper brand. So if you purchase any Rascals Premium Diapers, Training Pants or Wipes for the first time and don’t fall in love, we’ll happily send you a new pack to try or provide a full refund within 30 days of purchase.

Read more information and T&Cs here.