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If you weren't able to find the answer in our FAQs, fill out this form with your details and tell us how we can help. Our friendly Customer Love team will be in touch shortly!

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Frequently Asked Questions

Babies come in all shapes and sizes, which is why our diaper size range is based on weight. Check out our diaper size guide for a recommendation, and to read our top tips on getting the right fit. Tip: If you’re between sizes, try the smaller size first!

Absolutely! Dermatologist tested safe on sensitive skin, Rascals Premium Diapers, Training Pants & Wipes are made with Zero Nasties and contain 0% lotions, latex or fragrance.


Our founder's son suffered from eczema, so it was important that all Rascals products were developed with sensitive baby skin in mind. If you have any further questions, please don't hesitate to Contact Us.

The most common cause of diaper leaks is the wrong size or how fit. If you're experiencing diaper leaks, try these tips:

  • Check that your baby's weight is within range of their diaper size. You can find this information on diaper size guide or on the front of the diaper box.
  • However, the weight ranges of our diaper sizes do overlap, so we also recommend checking that the fit isn't too small or large on your baby. Here's a few things you can look out for:
    • The diaper tabs should fasten at the hips, wide enough that the Rascals logo is visible. If the tabs are fastening by their belly button or covering the Rascals logo, the diaper is likely too big.
    • The diaper should fit snug on your baby, but not so tight that you can't run a finger inside the waistband of the diaper when fastened. It should fit comfortably on your baby while still containing any leaks or blowouts.
    • For more instructions, watch our Diaper Fit Check tutorial.
  • To get the perfect fit, ensure that the diaper is fitted correctly by untucking the leg cuffs (which look like ruffles along the edge), securely fastening tabs at the hips, and ensuring the waistband is sitting high on your little one's back (this helps prevent blowouts or leaks escaping).

If you’re still having issues, we’d love to help! Contact our friendly Customer Love team here.

We know parents love to try new diapers before switching, which is why we try to offer free samples for new customers.

While we don’t currently have individually packaged samples, keep an eye on our socials or website for future updates.

Our money-back guarantee means you can shop worry free!

We know it can be nerve-wracking trying a new diaper brand. So if you purchase any Rascals Premium Diapers, Training Pants or Wipes for the first time and don’t fall in love, we’ll happily send you a new pack to try or provide a full refund within 30 days of purchase.

Read more information and T&Cs here.